Returns & Exchanges
At The LAIR, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a 14-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Label and Post
Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized courier location within 3 business days.
- 4.Quality Check and Refund
Once our warehouse team inspects the returned garment, your refund or store credit will be processed to the original payment method within 5-7 business days.